Our Commitment to SeafarersAt Itinera Ltd, we recognise that seafarers are the backbone of the maritime industry. This Candidate Charter sets out our commitments to every candidate we represent, ensuring transparency, fairness, and professionalism throughout the recruitment process.
Candidate charter
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1. Ethical & Fair Recruitment
We do not charge candidates recruitment or placement fees.
All job opportunities presented are legitimate, verified, and compliant with applicable maritime regulations.
We operate in line with MLC 2006, flag-state requirements, and industry best practices.
2. Transparency & Honesty
We commit to providing clear and accurate information on:
Vessel type, trading area, and employer
Contract duration, rank, and responsibilities
Wages, benefits, leave, and repatriation terms
Certification and documentation requirements
We will never knowingly misrepresent a role or withhold critical information.
3. Equal Opportunity & Non-Discrimination
We promote a recruitment process that is:
Free from discrimination based on nationality, gender, race, religion, age, or background
Focused on competence, certification, experience, and safety standards
4. Respect for Privacy & Data Protection
Your personal data is handled confidentially and used only for recruitment purposes
CVs and documents are shared only with your consent
We comply with applicable data protection and privacy laws
5. Professional Communication
You can expect:
Timely updates on your application status where possible
Clear feedback during each stage of the recruitment process
Respectful, professional, and honest communication at all times
If a role is no longer available, we will inform you as soon as possible.
6. Support Throughout the Hiring Process
We aim to support candidates by:
Explaining employer expectations and interview processes
Providing guidance on joining instructions and pre-embarkation requirements
Our role is to help you join vessels fully informed and prepared.
7. Health, Safety & Welfare
We prioritise candidate welfare and will not knowingly place seafarers on vessels that:
Fail to meet basic safety or compliance standards
Pose unacceptable risks to crew welfare or working conditions
8. Feedback & Continuous Improvement
We value candidate feedback and use it to improve our services.
Concerns, complaints, or suggestions can be raised confidentially via info@itinera.uk
Our Promise
We are committed to building long-term, respectful relationships with seafarers and to supporting safe, fair, and sustainable careers at sea.